About RIFT Services
The wider RIFT brand has supported UK customers with tax-related services for more than 25 years.
RIFT Services provides customer support and tax-related support services, helping customers better understand the services relevant to their circumstances and the next steps involved.
RIFT Services operates as part of a wider network of operationally connected RIFT-branded support teams.
Our approach is built around clear communication, practical support and making complex tax and administration processes feel easier to navigate.
Whatever your circumstances, we’re here to help.
Customers across RIFT-branded services have trusted our experienced support teams for more than 25 years.
We believe support should feel straightforward. That means clear information around services, paperwork, pricing and next steps, without unnecessary jargon.
Teams across RIFT-branded services complete ongoing professional development to help maintain up-to-date knowledge across relevant service areas.
RIFT-related technology and online tools are designed to make sharing information, tracking progress and managing paperwork easier for customers.
How can we help you?
Meet the team
Behind RIFT Services is a network of experienced professionals helping customers across a range of tax-related services and administration support.
Our teams work hard to provide practical and responsive customer support, as well as a straightforward experience from start to finish.
Meet some of the people supporting customers across RIFT services:
Bradley has been with RIFT since 2010 and has helped support the growth and development of services across the business. Prior to joining RIFT, he worked in management consulting roles with Accenture and BT.
Specialisms
- Strategic planning
- Business growth
- Customer support operations
- Process improvement
- Business transformation
Tax Director
Kieran was one of the founding members of RIFT and has worked across multiple areas of the business, helping shape operational processes and customer service functions.
Specialisms
- HMRC policy and processes
- Operational development
- Customer satisfaction
- Legal compliance
- Quality assurance
Finance Director
Jason joined RIFT in 2013 and has supported the development of financial planning, reporting and operational processes across the business.
Specialisms
- Business accounts
- Personal tax returns
- Payroll
- Financial planning
- Business reporting
Senior Accounts Manager
Ryan has spent more than 10 years supporting specialist taxation and enquiry teams, with experience across multiple sectors and customer types.
Specialisms
- Personal taxation
- CIS taxation
- Self-employment
- HMRC enquiries
- Quality assurance
Tax Senior
Edward has supported customers across a range of tax and accounting-related matters since joining RIFT in 2011.
Specialisms
- Personal tax
- Business tax
- Bookkeeping
- Accounting
- Data analysis
Professional standards and development
Teams across RIFT-branded services include members holding recognised qualifications and professional memberships including:
- ATT
- ACCA
- FCCA
- AAT
Ongoing professional development helps maintain up-to-date knowledge across the services and support provided to customers.
Customer Information
RIFT Services is committed to providing clear information regarding customer support, pricing, privacy policies and website terms throughout the customer journey.
Relevant company and customer information can be found throughout the website, including:
If you have any questions about our services or support process, our team will be happy to help.